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UPS TRACKING
When we ship your order by UPS, you will receive an e-mail with your tracking number. You can track your orders at any time from our home page.

Enter up to 3 UPS Tracking Numbers below:
1.
2.
3.
 

Current Turnaround Time before an order will ship: minimum of 2 business days (please start counting from the next business day after an order is placed).

If you'd like to have an idea of when your order should ship, please start counting from the next business day after the order is placed. Once an order ships, we'll email you twice: (1) with an invoice and (2) with tracking information. Please search thru your emails before you contact us asking for order status. Please plan for time in transit, our zip code is 33122. U.S. standard method of shipping: UPS Ground.

Questions? Email orderdesk@camdengrey.com



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Thanks for visiting us! Camden-Grey Essential Oils is your one-stop shop for essential oils (both standard cultivation and organic), fixed oils, butters, herbs & spices (both standard cultivation and organic), salts, clays, Dead Sea products, micas, unscented bases, melt & pour soap base, bottles, jars, pipettes, deodorant & lip balm containers, our exclusive LecheFrescaâ„¢ glass bottle (reminiscent of an old-fashioned milk bottle) and much more.

As a family-owned business we strive to provide all our customers with prompt, courteous service and competitive pricing regardless of order size.

We're located in Miami, Florida and are open Monday-Thursday 10:00 a.m. to 4:30 p.m. EST and 10:00 a.m. to 12 noon EST on Friday. Our showroom, however, is open only on Thursday from 11 a.m. to 1 p.m.. Orders already placed may be picked up at our warehouse Tuesday or Thursday from 11 a.m. to 1 p.m., but you must wait for an email notification informing you when to pick up the order. For "South Florida Orders" information, please click on the dark blue tabbed section at the top of this page.

Our goal has always been to make aromatherapy products affordable to everyone once we became aware of the extreme disparity in pricing within the industry. We have successfully achieved our goal. Within our site you will find a rather large number of products all priced competitively. Because we purchase in bulk directly from domestic and international long-established suppliers, we have been able to eliminate the middleman to bring you fairly-priced products without sacrificing quality.

The quickest way to locate products on this site is to use the SEARCH feature located in the upper left hand corner of each page next to a yellow magnifying glass icon. You don't need to type a whole word, just a portion will do. For example, "lave" for lavender. Descriptions of most products are found either in the dark blue tabbed section at the top of each page or by clicking on the item itself.

The confirmation you receive at the end of the ordering process is your order confirmation, please print it. Once your order ships an invoice will be emailed to you, as well as a UPS notice with tracking information.

You may reach us at 305-500-9630, please leave a detailed message on our voice mail and spell any unusual names. We do our best to return all calls the same day. When we're busy in the warehouse area filling and packing orders we cannot answer the phone as this may cause us to make costly mistakes on orders. It is always easier to reach us via email (and doesn't cost you anything!) at orderdesk@camdengrey.com . TIP: If you don't want to listen to our lengthy voice mail message, please press the "#" key on your keypad. Once you hear the beeps, you may begin speaking.

Orders are logged in the day after they're placed. We cannot ship orders the same day or the next day, we do not ship most essential and/or fragrance oils via air due to hazmat regulations. Orders placed on Fridays, holidays and on weekends will be logged in the next workday. You must allow for time in transit via UPS, please go to their website (www.ups.com) to figure out time in transit, our zip code is 33122. We have found that the busiest time of the year for us is from late August until the end of December. Please plan your purchases accordingly. Please review our Terms & Conditions and Shipping Policies (left side of your screen, blue buttons). Once you finalize your order and ask us to process the order, you have agreed to abide by our terms and policies. Please note that a credit card will be charged at the time you place the order and may be charged again should there be a need to correct S&H originally quoted by our shopping cart, if the customer adds products, etc.. All sales are final.

Please review our FAQ section....we're sure many of the questions customers have are already answered in that section.

Happy shopping!

(Rev. 1/1/05)


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Copyright 2004, 2005.
Turbosales, Inc
and Camden-Grey All rights reserved.

Thanks for Shopping at Camden-Grey Essential Oils.

Tel: 305-500-9630

Fax: 305-500-9425